Contact
I read every message, and I like hearing from players and their families. Write if you have found a problem, want to request a game, or have an idea for making the site easier to use.
I aim to reply within a few business days. There is no contact form and no account, just a plain email.
What is worth writing about
Some messages are more useful to me than others, so here is which.
- Something is broken or unreadable. This is the most useful message I get. Tell me which game, what device you were using (a phone, an iPad, a Windows computer) and what happened. I cannot see your screen, so a sentence on what you expected and what you got instead is worth more than a screenshot.
- A game is too hard to control. If a card will not go where you want it, a button is too small under your finger, or something needs a steadier hand than you have, tell me. Several of the changes on this site began as exactly that kind of message.
- You want a game I do not have. Tell me the name and, if you can, where you used to play it. I cannot promise every request, but the list of what people ask for decides what I build next.
- You are setting this up for someone else. If you are stuck, write to me. There is also a setup page that builds one link with the text size and games already chosen, so they open it and everything is ready.
What I cannot help with
I do not run any other games site, and I am not connected to any company whose games you may have played elsewhere. If you have paid money to a games site and want it back, or you are having trouble with an account somewhere, that is not me and I have no way to look it up. This site has no accounts at all, so there is nothing to log into or cancel.
I will also never email you first. If a message arrives claiming to be from this site and asks for a password or a payment, it is not from me. The promise page says what I will and will not do.
Who you are writing to
This site is built and run by one person, not a company or a support department. So replies come from someone who can change the thing you are writing about, and a reply may take a few days. Messages are read in the order they arrive, and nothing is thrown away.
Something to play
Go back to all of the free games or start with large-print Sudoku. If you would rather play on paper, there is a page of printable puzzles you can print at any size.